Please note: Friary Grange Leisure Centre is closed for essential maintenance. All Friary Grange members are welcome to use Burntwood Leisure Centre at no extra cost to their membership. See Freedom's Friary Grange Leisure Centre website for more information.

Comments, complaints and compliments

Your feedback is very important to us and it helps us to improve our services for our customers.

We work extremely hard to provide you with good quality services and facilities, along with the customer service you expect. We encourage feedback from our customers when you feel we have done something wrong, or when you think we have done something well.

If you would like to make a complaint or give your feedback, please email

One week gym pass Save 30% off activities with a LAP